Michelle Bruno

Michelle Bruno

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Compliance is essential and required. I need to make sure I am up to date on all requirements. I need to ensure we are all on the same page with knowing the requirements and ensuring our candidates are well-prepared. 

Our institution is highly regulated and it is my responsibility to ensure the requirements are followed. The success of my students rests on ensuring I give them the information they need to succeed. 

It is essential to be transparent with candidates around all costs and expectations of their enrollment up front. Avoiding surprises later on will ensure a better experience for candidate and institution.

I learned the importance of ensuring I am up-to-date on the requirements for admission and that our candidates are told the specifics up front. The more they know up front the better their experience will be. 

It's important to keep a checklist of requirements handy and it is also important to make sure that checklist is kept up-to-date through frequent checks on the requirements websites. 

It is important for me to read any resources that are available about admissions and understand them. It is also important for me to have discussions with other staff members who know details about the admission process. 

It is very important to have a clear understanding of our institution's admission process. It is also essential to check the FL websites for updates to requirements, at least on a monthly basis. 

I learned that maintaining a Resource Notebook is essential and should include statutes, rules, institutional documents, and updated reference materials to stay compliant and effective. The notebook must be organized with dividers and include items such as catalogs, enrollment agreements, marketing plans, organizational charts, and policy manuals. This information helps me act as an informed representative of my institution, able to answer questions from prospective students and families accurately. Since rules and institutional procedures can change, the notebook should be regularly updated using official sources and internal updates.

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