Danielle Baptiste

I learned that in order to be considered attending in a virtual setting, the student must participate in the class such as contributing in an online discussion or initiating contact with a teacher to ask a course-related question.   
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I have learned to be an efficient and professional. We need to have a good customer service and managing time accurately.

These are very important reminders that our students are our priority when it come to their education financial aid needs. You have to have good customer service skills to make it viable and make the whole financial aid office work for you! Because if you lack that than there is no point. 

I have learn that the financial aid process depends on the accuracy, professional knowledge, courteous customer service, and attention to details of the financial aid advisor. To ensure the institution's and the student's goals are achieved. 

 
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