LYNELL BOUIE-BANKS

To remain transparent and honest with prospective students, it is imperative to maintain integrity at all times. Upholding ethical standards in all communications and processes is essential to the institution’s credibility, compliance, and long-term success.

I learned that maintaining competitive integrity is essential. This includes avoiding disparaging or misleading remarks about other institutions and ensuring that all communications remain professional, factual, and ethical.

I learned the importance of providing students with accurate, factual information about the institution, supported by proper documentation and verified data. Ensuring transparency helps students make informed decisions and protects the school from potential compliance issues.

The module provided valuable information and highlighted several important processes necessary to remain compliant with state regulations.

All departments should work as a team so that the institution stay in compliance.

It's good practice to have all necessary school info available to new and existing students.

There should be a clear separation of responsibilities between bursar and financial aid to ensure we stay in compliance and all funds are reconciled in a timely manner.

The SAP evaluation is a good review for students to understand the importance of receiving financial aid and maintaining their grades.

It is best to ensure that the Admissions and Financial Aid departments operate separately. It is also important to verify that all diplomas and transcripts are valid.

Professional Judgment is reviewed on a case-by-case basis, and you may have to ask uncomfortable questions to ensure you receive the appropriate documentation.