I think that students need to feel they're part of a community. Engagement and personal interaction are very important. Our students need to be challenged and as intructors we should model good behavior
 Student retention is at least as much a function of institutional behavior as it is of student behavior. Building strong working alliances with online students is fundamental; and increases positive student outcomes.
Empathy is very important because as we learned retentions factors include individuals factors (psychological characteristics such as academic locus of control and motivation) and external factors; such as financials resources, acces to employment opportunities… they… >>>
