Laurie Pierce

This is nice refresher course to go over compliance and regulations. It was good for me to go over CM305 because there were some things that I didn't know where the rule/regulation came from. For the most part, it reinforced that the things I have been doing have been in compliance. I'm a huge advocator for following guidelines so it's nice to see validation of that.

This course was a great refresher for me as well as learning new things. It was nice to even speak with other employees about what we all had learned.

I liked how there was a little bit of history in there as well.

I'm glad we did get to take this course and now know more about compliance. I feel that it will make us be more confident on the phones.