Loren Kroh

Discussion Comment

Is adherence to these expectations part of each person's performance review? Have you seen improved student satisfaction and retention since these measures have been in place? Keep up the good work.

Loren Kroh

Discussion Comment

Improving Retention

We often assume that students have computer access at their homes, but this may not really be the case. Has your institution done any studies to determine how many students have access? Heavy reliance on access outside of the classroom could be a cause for students to drop out.

Loren Kroh

Discussion Comment

Improving Retention

Does your school have in-service training? If so, this might be an excellent topic. Is there anything you can do to facilitate this type of discussion?

Loren Kroh

Discussion Comment

Intervention Strategies

Do you think you see more students for than some of your colleagues because of your compassionate approach?

Loren Kroh

Discussion Comment

School Commitment

What role do the faculty play in the tutoring program? Actually working with students? Oversight?

Loren Kroh

Discussion Comment

Intervention Strategies

Does the student success instructor have other subject responsibilities? How does this differ from a student services person? How is their performance evaluated?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What do you do to assure that the lines of communication remain open and lead to a positive outcome?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Mentor can mean many different things. What does it mean at your institution, Carol? How does mentoring differ from advising?

Loren Kroh

Discussion Comment

Intervention Strategies

What a positive approach. I bet you get good reviews from your students. Keep up the good work, Ralph.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

I'm glad to hear that your institution is actively engaged in the process. Could you share some examples of changes that have been made as a result of the process?