Loren Kroh

Discussion Comment

You have described a very thoughtful and thorough process, Karitsa. Of course, the proof is in the results. Are you pleased with your student success rates and utilization of the services that you provide? Do you track effectiveness?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

That seems like a surveying, William. Do the students take the process seriously? Has the institution gotten actionable information from this process?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

There seems to be a lot of emphasis on student expectations, Jan. Have you found that they usually have realistic expectations? Do you revisit them at any other points throughout the program to see have they've changed?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Interesting, Susan. How does that work? Who is "they"?

Loren Kroh

Discussion Comment

Intervention Strategies

Have these practices improved communication with students and your overall retention rates, Tess?

Loren Kroh

Discussion Comment

School Commitment

Tess , how often do students drop during the 21 day period? What are the primary reasons for the drop? What kind of internal review is there to see what could be done to avoid these disconnects?

Loren Kroh

Discussion Comment

School Commitment

Christine, who's responsible for making this contact? Has this practice improved attendance rates or communication about absences?

Loren Kroh

Discussion Comment

School Commitment

Erin, are the career events mandatory? Have you had any problem getting employers to participate?

Loren Kroh

Discussion Comment

Intervention Strategies

And how effective are these intervention strategies, Alex? What is your role in them?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Succinct response, Alex. Please share some details about the continued training program? What's covered? By whom? How often? How do you measure effectiveness?