Loren Kroh

Discussion Comment

How much feedback do you get after posting this information? Do the support service people keep you posted about what is happening?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What type of issues will this group deal with? How much influence or authority will they have?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Is this a long standing procedure? If the school is just starting the process, it may have to be reactionary, putting out the fires, before it is possible to develop a long term plan? If not, what has to be done to change the paradigm and begin to develop a long term view?

Loren Kroh

Discussion Comment

Intervention Strategies

Isn't finding out what's wrong the beginning of the intervention process?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What's the format for the feedback to the students? Is it a summary of the survey results? Do they get any information about what is being done to address the issues they identified?

Loren Kroh

Discussion Comment

School Commitment

Sounds like a good program that builds connections with students in a proactive way. How many students does a student success manager work with? Do they follow them from enrollment to graduation?

Loren Kroh

Discussion Comment

Intervention Strategies

Sounds like a very efficient system. Did the school develop it internally or was it purchased from a third party?

Loren Kroh

Discussion Comment

Intervention Strategies

How does the tracking system work? Who makes the entries and the decision to intervene?

Loren Kroh

Discussion Comment

School Commitment

What are some of the most effective practices, Albert?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Sounds like an overwhelming data dump. Do you have any activities to lighten the day and give students an opportunity to get to know each other? Are the incoming students smiling and excited when they leave? If not, I would urge you to review the agenda.