Loren Kroh

Discussion Comment

Sounds like a lot of work! Does the report deal with every student individually or do you only report of students who are having problems? Who receives the information and what do they do with it?

Loren Kroh

Discussion Comment

School Commitment

What format do you use for the quarterly critique? Is it face-to-face or done as a report?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Who sits in on the daily meetings during the first two weeks after a start? How long do the meetings typically last? Do the meetings cover all students or just new starts? Sounds like a major commitment of human resources. Has this practice paid off?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Is it possible that if feedback is sought in a way that bothers students, the process may actually reduce satisfaction?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Did they also give you the tools to do that?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Do you have a sense of the effectiveness of these efforts? Do you personally have better results with a specific action?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Sounds great, Jeff. Would you share a few ways that faculty and administrators are working with admissions? Are there regularly scheduled meetings or more on an as needed basis? Who has been driving this initiative?

Loren Kroh

Discussion Comment

School Commitment

Do all the students attend the success ceremony? How many students are recognized for going above and beyond at each of these ceremonies?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What are the qualifications of the case managers? How big is their load? Have you been able to measure their impact?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What's the topic of the interview? Is a mock job interview? Is it subject focused?