Lazeena Amir

How to identify students who needs help and teach them problem solving techniques

Importance of making students aware of support services and commitment

Useful tools for relating to students.

Importance of understanding the dynamics of stress

Importance of having adequate stress coping resources available to student

How to use power to modify the paradigm that students use to view the world

Importance of making students aware of the commitment, personal interest and concern for them

I have learnt:

That retention is everyone's responsibility.

How and why we set expectations for students.

Why student satisfaction is important and how to enhance it.

How to separate the facts from the myths of attrition to successfully retain students.

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