Activity
How to have the connection with the student
Being able to listen to what the student really needs.
I learned that body language has the highest percentage in communication. But the tone of voice in a call is very important. Apply it in my work would be on the phone and try not to look like a premade script.
Do not interrupt the student and listen to him.
Make sure that my body and voice are in harmony.
And to know the difference between sympathy and empathy.
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