Liane Pardo-Mansfield

Hiring industry professionals with current workplace experience provides a wealth of knowledge to the classroom experience and makes it more relevant as the students prepare for externship.

Good point about tracking what works and what doesn't in the recruitment process and hanging onto contact info for candidates who were not a good fit for the current position as they can be for future positions.

Staying tuned to the students' behaviors to identify risk signs for attrition are important as simply acknowledging a sense of feeling overwhelmed, for example, and offering resources and options can be enough to give them the encouragement to continue with the course.

Great idea to provide individual responses to student's bios to show that you took the time to read it and are vested in learning more about them.

Key to success is being familiar with the platform ahead of time and being able to help students learn how to navigate it as well and troubleshoot as needed.