Linda Ahner

Know the plolicies...check the website monthly for new updates.

Follow Rules and Regulations (verbiage).  Always provide accurate information.

I learned to be accurate of details provided to students at all times.  Don't adlib during your meeting.  provide precise and accurate information to assist them to enroll.  Explain that we have specific departments that handle specific questions and duties.

Adhere to the "must do and don'ts" in this module.  Its important to know what can be said and done before you start working with students.

Learning the terminology along with understanding the compliance and regulations will set you up for success.  Its extremely important to know where our advertising goes, when it is delivered to the public and what is says.   Students expect us to guide them through the process and that needs to be accurate information.