Monireh Karimkhani

I've learned about different crisis reaction and self-care strategies. I plan to apply this by being more empathetic and promoting self-care during challenging times. 

Customer service in the classroom is essential because it fosters a positive and supportive and supportive learning environment, enhances student satisfaction, and ultimately contributes to better educational outcomes.  

Advising is crucial for helping students identify and overcome obstacles, ensuring their success in their chosen program by mapping out a clear path forward.

Effective communication in a classroom involves clear, respectful, and engaging interactions that support learning and understanding among students and between the teacher and students.

The Role of students as customers in education varies, and our primary focus is on providing quality education and fostering learning. 

I've learned that external responsibilities, like work and family obligations, significantly impact adult learners, retention. While we can't remove these responsibilities, I've discovered that teaching them valuable problem-solving skills and a positive attitude can help them manage these demands more effectively.