Keri Hetzel

Keri Hetzel

Location: florida

About me

Director of Admissions for a small private school.  I manage a team of 2 Admissions Representatives for a school of about 300 students.  I have been in the industry for about 5 years and love what I do.  Not only do I get to meet with the public, but have the beauty of making a difference in someone's life.  I live and work in my community and enjoy being able to see happy faces in the public.  My favorite day of the year is our graduation and even better when I hear the stories of those that we have helped in making a life change.  To hear the success stories of our students who have careers in the community I live in and love is priceless.

Interests

i enjoy learning, especially when it has to do with improving my day to day abilities at work.

Activity

Quite often we meet with prospective students that are told from competitor schools (both private/public) that they should not go to a school that does not have regional accreditation. I understand that being accredited is a self-regulation, but why is it stressed so much out there and the perception of individuals looking at schools is that schools that are only nationally accredited are not worthy to go to? What is the difference? No one has been able to quite describe this to me in laments terms.
Discussion Comment
What are the main resources you direct prospective students to regarding income potential for the field of study or career they are looking to pursue?
Discussion Comment
Many of us use the internet in our day to day tasks, but what do you think might help us as employees and possibly any of our staff from being tempted to explore sites that are not relevant to our goals?
A good piece of advice when a prospective student is requesting information on salary potential for a career field they are looking at is having them sit down with the Graduate Placement/Career Services to receive that information. You may also refer them to the website for the Department of Labor Statistics or www.salary.com for further research. As an Admissions Representative, we are not the individuals who compile that data so be leary about what you discuss and be careful not to mislead the individual.
I completely agree with your responses in regards to referring questions to the Tuition Assistance Departments. That has always been my thought when it comes to questions relating to anything other than the basic question on how do people pay for school.
I would imagine then that they have even more restrictions and requirements considering their institutions are receiving tax dollars. Are representatives in those institutions required to hold licensure also or they not required due to the fact that they are tax-funded schools?
This training suggests that it is geared towards career colleges. Career colleges seem under constant attack, although there has been bad press on various state schools. I am curious as to the rules for licensure and compliancy for state schools?

The Financial Aid section was rather vague on the rules and regulations from a compliancy standpoint on what we are able to discuss and what we aren't able to discuss. In addition, what questions we are not permitted to ask them in an interview including salary history, dependency related questions, etc. I was under the idea that Admissions Representatives weren't permitted to elaborate on some of the financial aid topics. I've always referred them to the "all-knowing" Financial Aid Representatives to ensure that they receive the most accurate information and avoid anything remotely close to eligibility questions. Any further clarification… >>>

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