Jackie MacDonald

I think it not only brings things back to the basics but can be used as a great review. It reminds/reinforces all departments within the institution of their responsibilities and helps other departments to gain a better understanding of the rules and regulations as it relates outside their everyday space.

This is the first time I have taken this course. I am in the middle of an accreditation process and the material covered here has been a crucial piece of the puzzle. I have gained a considerable amount of knowledge and feel confident moving forward. I can only imagine what I would gain from it as a refresher.