Jill Lewis

Jill Lewis

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This course was inspiring.   Some of my takeaways were:

  1. Retention is the by-product of doing the right things the right way, of having the right people in the right place at the right time.
  2. It is important that school personnel nurture positive, constructive, hopeful paradigms among students.
  3. Schools with the best retention rates are successful in engaging everyone within the organization to improve retention and are committed to establishing retention, through better customer service, as a basic institutional objective.
  4. Everyone in the institution must understand that student success is the primary measure of institutional success. Everyone must understand that long-term
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As a success coach, it is important to keep a positive, encouraging, and uplifting outlook so that the student will feel hope in whatever situation they face.  This will combat Academic Erosion and Academic Stagnation, as well as guide them to a new paradigm of thinking to help them become successful.

I appreciate the definition: "Retention is the by-product of doing the right things the right way, of having the right people in the right place at the right time". 

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