Jenny Hernandez

Comment on Anne-Marie VanRiper's post: it is an entire school effort

Comment on Susan Wright's post: Any improvement plan must have the commitment of  the key managers and staff members

Comment on Susan Wright's post: and faculty  should refer students issues to the appropriate staff members

Comment on Susan Wright's post: poor student services can send the same message and affect retention directly.

I agree with the statement that retention can improve by making changes in the campus environment.