Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

When You Are Listened To

Marianne, Thank you for sharing. You make an interesting point. Do you allow your student the same opportunity to ask questions, to see if you are listening to them? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Communicating with Groups

Marianne, Exactly correct. Everyone deserves to be heard and understood. It sounds like you have experience, can you share an example of a time when you were communicating with a group and it went well? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Adapting Your Communication

Marianne, Great awareness! At what point do you think it's okay to steer the conversation back on course? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Critical issues facing higher education

Excellent idea, Derrick. It's so important to be aware of what might not be working, and have the flexibility/knowledge to change it. Thank you for sharing! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Successfully Building Rapport

Michael, That is a great example. Reading someone's body language is a very important part of building rapport. What are other body language signs to look out for? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Discussing Tuition Challenges

That is such a great plan, Julie. It's important to make sure that FA does go over the specific details (to stay compliant). Do you find your students appeal to your method of delivering FA costs? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Giving Memorable Tours

Julie, Bringing in others on your tour to make it more interactive is great. It's always important to make sure others you bring in on the tour are prepared. How do you prepare the students that aid you on the tour? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

Julie, These are great questions, and it sounds like you can get a lot of information. I'm curious, how do your students react to rating themselves? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Julie, Great awareness! And that is correct, attitude and people skills make up 75% of what is needed of the four elements of success. What is the reason, do you think, that attitude is important to serving students in an ethical fashion? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Listening Limitations

Michael, You got it! You never know, the student might be telling you exactly what they need to enroll while you are thinking about the next step. So, knowing that, what is something that you can do to prevent thinking about the next step? Dr. Jean Norris

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