Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Deborah, that is one way to leave a message for a potential student. I am curious, what has the response been from some of your students in the past? Dr. Jean Norris
Catherine, you make a great point here. Too often we communicate in the way we think a message should be sent, however, we have to look at the receiver of the message to make sure it was understood how we intended. Great job. Dr. Jean Norris
Devin, Great self awareness! I'm curious how you hold yourself in a place of active listening? Dr. Jean Norris
Catherine, that's great awareness. It sounds like you are using your listening skills in order to help you remember the issue, but also not interrupt the student and perhaps address it later. Dr. Jean Norris
Catherine, thanks for sharing these tools. I'm curious, how have your students responded to using these suggestions? Dr. Jean Norris
Discussion Comment
Catherine, that's great news and it sounds like your students appreciate the time you are taking to respond to their needs. Great job. Dr. Jean Norris

Hi Stephanie. So glad you enjoyed the course.  Continued success in all you do in admissions. You play such an important role in helping students truly change their lives.

Christina, thanks for sharing your experience here and now based on that, it sounds like you take the time to really listen to your students and focus on them. Great work here. Dr. Jean Norris
Discussion Comment
Christina, it sounds like you are not only listening with your ears, but you are also using your eyes. Great job. This will allow you to have a better understanding of what the student is really saying. Dr. Jean Norris
Jaclyn, exactly right, you aren't with the student, but can understand why they may feel a certain way. Dr. Jean Norris

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