Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Discussion Comment
Bobbi, So how do you know which style to use and when to use it? Dr. Jean Norris
Bobbi, Great observation. It's great that you can relate to more than one generational group. What are you doing to better connect with the millenials even though they may not use your preferred communication methods? Dr. Jean Norris
Bobbi, I'm glad this eLearning lesson was helpful and provided insights on the communication styles of each generation. Technology has certainly made our jobs interesting, hasn't it? What can you do to 'keep up' and improve your technology skills? Dr. Jean Norris
David, You hit the nail on the head. When we can be flexible with our communication and customize our approach to match the style of the other person, it can help to build rapport and make the other person comfortable. Thank you for your post. Dr. Jean Norris
Erin, Great idea! You're right, perfecting a skill takes practice and practicing with your friends might even help them learn these skills too! Let us know how it works out for you. Dr. Jean Norris
Discussion Comment
Kathryn, It's interesting how important attitude is for the successful admissions professional, isn't it? What do or can you do to keep your attitude positive? Dr. Jean Norris
Kathryn, I'll bet your students appreciate the focus and attention you give them when you set time aside to talk to them. Great approach! Dr. Jean Norris
David, That's a great observation. How do you think knowing this can help you be a more effective communicator? What specifically can you do to better connect with students and co-workers? Dr. Jean Norris
Renee , Hmmm....yes it is hard but isn't self-awareness part of building attitude? Can't we develop this further? Dr. Jean Norris
Renee , :) We can certainly learn a lot from our mistakes. :) Dr. Jean Norris

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