Lowell Frame

Lowell Frame

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We have dramatically increased our training programs for all functional departments. In addition, all our mid-level managers are engaged in professional coaching sponsored by the College. We are currently hiring a Chief Talent Officer who will be responsible for developing hiring procedures that insure highly talented people are coming on board. Whether it is enhancing the leadership skills of current employees or hiring talented new employees, we have made talent management and leadership a high priority going forward.

We always see the admissions department as a part of our retention effort.  For the first 4 to 6 weeks, we try to maintain the relationship between reps and their students.  It isn't easy because the reps are engaged in the efforts for the next term.  However, they do try to communicate, help, and try to facilitate the relationship transition from admissions rep to faculty member.  Remember, its all about relationships!!

Dr. Childers, it seems you have had great success with this.  Many times students are reluctant to speak up in these types of meetings.  How does your leader get them talking?  Is there an agenda for these meetings?  How long are the meetings?

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