Gillian Tarascou

It's important to have customer service strategies in place in order to provide the best customer service to our prospective students. 

It's important to be a team when it comes to customer service and completing a shared goal. If a prospective student hears complaining between co-workers, that can damage how they perceive the business. 

In order to build/maintain a relationship with our prospective students, we must show them excellent customer service. 

Customer service is the backbone of any business. If a customer is unhappy with how they were handled that can damage the business' reputation.