Vilmarys Alvarez

Not setup appointments to far out, send reminders or calendar invitations.

Holding a good posture and smiling could be a great impact when making a call.

I have learned that it is very important to connect with the student by building a rapport and using the 7p's of telephone etiquette.

The more notes you have the more success. Organization is the key!! and find a system to keep up the prospectives information.