In the same way that faculty and staff retention begin in the onboarding process, we need to recognize that student retention begins in the enrollment process. It's important that the enrollment staff (Admissions / FA) draw out and repeatedly reference the student's compelling reason for enrolling and instill in them the belief that with their engagement, our school can help them realize their career goals and satisfy that compelling reason to seek education.
It is equally important that Admissions staff communicates a profile of each student to the Education department so that we can keep the messaging consistent as they… >>>