Margaret Cote

I learned everyone is unique in their communication style, history, motivation, and personality.  By listening, adapting and being prepared to every encounter with a student and their family, will build trust and an essential engagement to go through the admissions process and ongoing relationship through their educational experience.

From this module I have learned of how to identify and reduce friction by really listening and understanding each student.  I have also learned about looking at generational preferences and how that will effect how I communicate information and how I approach decision making.  

This module made me reflect on the knowledge I have now and what I can learn moving forward.  I feel that this is a process of understanding, applying and learning how to focus on each student's needs.  This journey will take time and I'm open to it.

I learned the different kinds of advertising strategies.

I learned more about what the admissions requirements are needed, what is in the enrollment agreement and about financial aid and tuition assistance.  

I have learned about the importance of being an effective Admissions Agent by understanding the rules and regulations.  Also I have learned about creating a Resource Notebook and how it will assist me thru this process.  I also need annual trainings and be aware of any changes to rules.