Benedict Dumonceaux

Benedict Dumonceaux

About me

Arizona College of Nursing                                                                                                2025 – 2026

 

PROFESSOR

Teaching Psychology, American Politics, Statistics, Human Development.

 

 

Maryville University                                                                                                         2020 – Present

INSTRUCTOR

Teaching Mathematics (Statistics, Algebra, Data Analysis)

 

Kindeva Drug Delivery   (formerly Pfizer)                                                                       2015 - 2025

SENIOR TRAINING SPECIALIST and  PROJECT MANAGER

Responsible for designing training curriculums and programs (i.e., e-Learning, Instructor Led Training, On the Job Training and virtual training) to meet the needs of employees working in a GMP environment. Adept at assessing job functions, developing curriculum, and delivering training programs.  In depth knowledge and administration of LMSs, instructional design, adult learning and equipment training.  Proficient at providing input to senior management, partnering with key stakeholders, and implementing solutions.  Administration of GMP training database and LMS.  Tracks ongoing training and liaison between QA, QS and Operations.

St. Louis Community College                                                                                               2006 - 2013

INSTRUCTOR

Taught courses on leadership, team building, business communications, statistics, conflict resolutions, change management, supervisory skills, computers and Microsoft Office Suite.

 

Lindenwood University                                                                                                           2012 - 2017

INSTRUCTOR

Taught graduate courses in Business Statistics for Decision Making, Economics, Business Information Systems, Leadership, Management, Communication Process, Motivation and Organizational Communications.  Taught undergraduate programs in Information Systems, Excel, Statistics, Business, Management, Micro and Macroeconomics.

 

DeVry University                                                                                                                                 2011 – 2015

PROFESSOR

Taught Psychology, Sociology, Microsoft Excel, Business, Marketing, Economics, Statistics, Management, Negotiations, Critical Thinking and Problem Solving.  Taught both graduate and undergraduate.

 

Learning Unlimited Inc.                                                                                                          2008 -- 2011

SENIOR FACILITATOR and INSTRUCTIONAL DESIGNER

Designed and presented top quality programs on the latest leadership, supervisory techniques and tools.  Provided consultative services to clients on leadership challenges and practical solutions.  Worked in Oil & Gas and construction industries training supervisors and crews in teambuilding, leadership and supervisory skills.

 

McCarthy Building Company, Inc.                                                                     

SENIOR TRAINING MANAGER 

Assessed training needs of 1,500 employees within a national company.  Designed, wrote and presented training programs in a variety of construction business areas for a national construction company where none existed in its 150-year history.  Instrumental in establishing the company’s first training department and developmental curriculum.  Participated in annual strategic planning sessions of company executives for the advancement of training and performance improvement.  Developed strategies in knowledge management with Information Systems specialists.  Provided O.D. services and support to five business units.  Brokered training delivered by internal and external training suppliers.

Curricula::

leadership
negotiating
supervisory skills
customer service
presentation skills
organizational development
problem solving/decision making
conflict management
Microsoft Office Applications
job cost accounting
performance appraisals and coaching
performance improvement
time management & organizational skills
project management
decision making processes
quality/process improvement tools
management skills
team development and management
 

Accomplishments:

·        Created the company’s first corporate training department.

·        Developed first-of-a-kind career programs for field engineers, superintendents, project managers, business development directors, and executives.  

·        Created company training intranet

·        Redesigned and developed company internet

·        Developed and presented programs for high potential leaders as part of company’s succession plan.

·        Developed on-line training programs for Oracle

 

Swank Audio Visuals                                                                                   

NATIONAL TRAINING DIRECTOR

Determined training needs, designed, wrote, presented and evaluated professional development programs for a 60-year-old national company where none existed.  Developed a first-of-a-kind performance improvement structure and training curriculum.  The company had 80 offices in major cities across the United States.  Designed and used experiential learning activities in training programs.  Instrumental in assisting the company CEO, president, vice presidents, area and divisional managers think through performance problems and facilitated problem solving teams.  Brokered training delivered by internal and external suppliers.  Wrote and revised technical equipment guides on audiovisual equipment.  Provided Organizational Development support to departments.  Directed the activities of one Performance Improvement Manager and six trainers.  

Curricula::

leadership
negotiating
supervisory skills
superior customer service
presentation skills
organizational development issues
problem solving/decision making
conflict management
Microsoft Office Applications
communication skills
performance appraisals and coaching
running a small business
time management & organizational skills
decision making
software applications
quality/process improvement tools

  
Accomplishments:

·        Created the company’s first training department.

·        Developed first-of-a-kind career programs for directors, executives and administration staff.  

·        Developed leadership assessment and training programs.  

·        Customer service improved by 60%, employee retention increased by 45%.

·        Reduction in costs from repeated mistakes was reduced by 50%.

 

Maritz Communications Company                                                              

TRAINING MANAGER     Assessed organizational and program needs, developed work plans for training and educational programs, developed budgets, coordinated work of design and production staff.  Assured the application of effective training principles, evaluated the instructional design, development and delivery of training programs.  Managed leadership development and assessment programs.   Produced effective solutions and provided leadership to training staff.  Assured actions were consistent with goals and objectives of training programs for Fortune 500 clients.  Provided O.D. services and project management to internal and external clients.  Selected, hired, trained and evaluated professional trainers.

Accomplishments:

·        All projects were completed on time and within budget.  

INSTRUCTIONAL DESIGNER     Designed videos, audio programs, trainer and participant guides for various product and service industries.  Conducted needs assessments and job/task analysis.  Designed validation, testing and evaluation procedures.  Planned and managed instructional design projects.

Curricula:

leadership
negotiating
quality improvement processes and tools
software applications
supervisory skills
management development skills
selling and persuasion skills
conflict management
hiring and interviewing
professional communication skills
performance appraisals and coaching
problem solving
time management & organizational skills
meeting planning
coaching & mentoring
team development and management
dynamics and function of groups
training-the-trainer
decision making
 

McDonnell Douglas Information Systems Company                                     

INSTRUCTIONAL DESIGNER/SENIOR INSTRUCTOR

Instructed and planned the activities between students, instructors and seminar training materials in structured techniques of analysis, development, implementation and evaluation of information systems.  Designed quality/process improvement procedures for computer systems.  Supervised the selection, training, and scheduling of 20 instructors.  These instructors provided consultation services to 400 outside clients of Fortune 500 companies.  Designed and presented programs in selling of services and products.  Taught customized software application programs.

Accomplishments:

·        Redesigned software training curriculum.  Increased sales of curriculum by 40%.

·        Increased hiring and training of contracted instructor pool which increased consultative sales by 50%.

 

U.S. Army                                                                                                      

SENIOR TRAINING MANAGER     Coordinated and supervised the administration of training programs for 5000 people.  Conducted needs assessments and evaluation of training programs.  Developed curriculum, pilot, validation, testing and evaluation procedures.  Scheduled training, negotiated contracts with outside vendors, managed budgets and staff members.  Facilitated problem-solving teams.

TRAINING & LEARNING STRATEGIST     Developed learning strategies using various learning and training methodologies.  Prepared objectives, defined content, selected and sequenced activities of training programs for 800 managers, administrators and instructors within a 20-state region.  Evaluated the effectiveness of course materials, training programs, participant performance, and instructional methodologies.  Developed and taught leadership assessment and development skills, team building, problem solving, time management, experiential learning, management skills, leadership, safety, presentation/public speaking, problem solving/decision making, supervisory skills and software applications.

INSTRUCTOR TRAINING SPECIALIST     Trained instructors in presentation and teaching techniques.  Instructed managers and supervisors in Leadership, project management, negotiating, team building, persuasion skills, conducting effective meetings, supervision skills, leadership techniques, conflict resolution, communication skills, creative thinking, time management, safety, equipment operation, presentation skills, and performance appraisals.  Assessed skills and potential of future leaders.  Wrote and revised instructor and participant guides, technical manuals, curriculum, testing and evaluation materials.

 

EDUCATION
 

DOCTORAL STUDIES IN ADULT LEARNING AND EDUCATION, ABD

University of Missouri

 

MASTER OF SCIENCE IN SYSTEMS MANAGEMENT  

University of Southern California

 

BACHELOR OF SCIENCE IN PSYCHOLOGY

St. John’s University
 

 

CERTIFICATIONS

Achieve Global, Skills Development Trainer Certification, Development Dimensions International Trainer Certification, Creative Training Techniques I & II, Accelerated Learning, AGC Supervisory Training Program Trainer Course, Web-based Instructional Design Workshops, DiSC Trainer Certification

 

SOFTWARE APPLICATIONS

Microsoft Office Professional, Windows, Microsoft TEAMS, WebEx, Zoom, Oracle, SharePoint, Wind Chill Doc. Mgt., My Signature Book.

LMS: Compliance Wire, Plateau Learning Systems, Blackboard, E-college, Canvas, Cengage, McGraw-Hill Connect,  ALEKS, Pearson SAM, MyLab IT, MyLab Math, MyLab Statistics, Connect Math.

eLearning Development:  Snag-It, Adobe Connect, Articulate 3 & 360, Captivate, Vyong (formerly GoAnimate).

 

 

UNIVERSITIES & COLLEGES I HAVE TAUGHT AT:

Visiting Professor

Arizona School of Nursing

(Undergraduate courses in Health Care)

 

Maryville University

(Undergraduate courses in Statistics, Algebra, Business Mathematics, Data Analysis)

 

Hickey College

(Undergraduate courses in Statistics, Business mathematics, Information Systems and Business)

 

Lindenwood University

(Graduate programs in Business Statistics for Decision Making, Economics, Business Information Systems, Business Concepts, Leadership, Management, Communication Process, Motivation and Organizational Communications.  Undergraduate programs in Information Systems, Excel, Macroeconomics, and Management.)

 

DeVry University

(Psychology, Developmental Psychology, Statistics, Sociology, Economics, Microsoft Excel, Business, Marketing, Negotiations, Management Skills, Critical Thinking)

 

Webster University

(Organizational Behavior and Communications – Graduate Level)

 

St. Louis Community College

(Communications, Leadership, Management, Statistics for Decision Making, Interpersonal Skills, Computer Applications)

 

Fontbonne University

(Executive Communication Techniques, Management, Communication Skills for Managers, Business Ethics and Management, Business Presentations and Persuasion)

  

Kaplan University

(Tutoring and teaching, Statistics, Business Math, Management, Psychology, Computer Applications, Information Systems, Economics)

Activity

Good techniques to review.

Good reminders of how a good instructor should teach.

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