Denario Kelly

Reframing is a great way to change narrative and change a negative situation to a positive. 

Repeat, Release and Reflect establishes trust between you and your communication partner. Active listening is a choice. 

Be aware of your own body language when communicating with others. This is crucial since most of the way we communicate is through body language. 

Despite the convenience of sending an email, there is simply too much room for miscommunication and no immediate feedback to correct such misunderstanding. Face to face conversation with proper use of "guardrails" is ideal.

Understanding whether your facility is accredited or not can be helpful for students looking to transfer. Certain institutions, if accredited, have a certain amount of required meetings. Accreditation can also impact the amount of training employees participate in as well.

Gain a high understanding of your institution's programs and courses to better help perspective students during application process.

I learned the value of check lists, as it is paramount that students are aware of all requirements pertinent to their educational journey with our facility.

I learned that it is critical to remain updated or current with rules and regulations that help govern admissions for post secondary education.