Judith Dordoye

 I enjoyed the course also. There is a lot of information . The Content is informative and educative.

Reply to Aretht i's post:Absolutely. Rules and regulations are pefect tools to follow in order to povide excellent service at the institution.

I agree. When you are not up to date with school's offerings. The prospective student would be in doubt.

When a prospective student asks a question and you don't know the answer instead of saying I am not sure or I don't know it is better to tell him  I will get the correct information to you.

Whatever is posted on social media should be verifiable because it can has bad impact on the institution.

The rules and regulations are great tools to follow in order to have a successful institution.

Prospective students can also gather information about the institution through the catalog prior to  a face to face meeting.

Knowledge about the programs offered as well as communication are extremely important.

Reply to Valecia Cespedes's post: Absolutely. It is very impotant to follow all the fair consumer practices.

Absolutely right.  Everyone should take that course.  The more you know about FERPA, the service offered at the school will be greater.