With any online course the learning management system used needs to be understood and navigated easily. Some schools offer brief face to face orientations, others online tutorials etc..
Not only do we need to make sure that our students have the correct software and hardware they also need to correct resources to help them navigate the course and trouble shoot any issues or problems they may have.
I like using a Start Here tab which walks them through all the pertinent information needed and also walks them through the tabs and gives them a list of resources either links, phone… >>>
