Devin Fly

I found this course to be very helpful while considering my upcoming tasks that will hopefully allow me to discover the best solutions to achieve our deadlines.

It is good to get all kinds of ideas out even wild ideas. It is nice when all ideas are considered and not immediately discarded or thrown out before you can even finish it. This course offers ways to get the most out of your employees ideas and could help with better problem solutions.

I thought this course was intersting. I offered several techniques for getting the best solutions, not just the easiest.

No one likes to learn where they suck. However if you can get past the initial reaction to disagree you can grow and become a better employee.

This was a nice review of what we already teach in customer relations. Still it is a good refresher to remember to be a good listener.

This was a nice reminder to make sure your non verbal comms match your verbal comms