Denise Spurlock

Denise Spurlock

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James, I am a DOE and my president and I are both committed to being available to students - getting to know them and helping them change their lives. The most successful schools in our company are those in which higher management is visible and accessible - to students and to staff. Even though some of those same schools are ones at which students face incredible life challenges!

In reading the posts on this forum, it reminded of the saying "it takes a whole village to raise a child." In our schools, it takes the involvement of all departments to identify and assist at-risk students. For example, a collector in the finance department notices that they are sending a past due notice to a student. Passing along that information to the DOE or program chair would provide an opportunity for us to talk with the student and perhaps refer them to career services for a part-time job. Or an instructor who notes that a student is frequently absent… >>>

The motto at our school is "Every Student - Every Day - Every Time." For instructors, this means making a personal connection with every student in class every day. Making that connection can be as simple as greeting the student by name as he/she walks into class. Telephone calls to absent students to touch base with them, let them know what they missed, and letting them know they were missed! For educational administrative staff, getting into the classrooms daily even if only for a few minutes to see what is going on, asking questions of students, participating briefly in a… >>>

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