Darby Bracken

Customer service is present in all aspects of a school, from admissions to instructors, and it is important that all staff work to create a culture of compliance. 

By using superlative wording and not facts, you can create instances of misrepresentation.

All disclosures given must be published factual statements. 

In order for a school to be eligible for Title IV funding, it must first have accreditation and state authorization to operate. 

Having a culture of compliance requires more than just following rules. It is important to foster trust by upholding the company's values and mission statement.