Crystal Arnold

Understanding how and when to coach is pivotal to keeping employees engaged.

I believe the eight-stage process improves student outcomes by helping identify and address challenges early, before stress leads to disengagement or withdrawal. Building trust and connection makes students feel valued and supported, which reduces feelings of academic erosion and stagnation. Learning to guide students to reflect, explore options, and create action plans. Students will learn to process and strengthen their problem-solving skills and self-worth. Regular follow-up reinforces progress without creating dependency, keeping responsibility with the student. I feel this structured approach increases persistence, student confidence, and academic success.

Student stress and attrition go hand in hand. Supporting students is essential while understanding that some attrition is healthy.

Getting Student Services/Advisors in front of students on a consistent basis is key for seeing trends or identifying early risk factors. Although faculty is mostly considered "front-line" we must always identify and promote student to advisor relationships. Building relationships early supports student persistence.