Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Misrepresentation

Dorothy, Welcome to the forum. As a new employee you know how intimidating it can feel to seek out answers on your own, imagine our students who are nervous and apprehensive to begin with... Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Eileen, Making checklists can seem tedious and boring, but the practice can save your business by improving efficiency and minimizing mistakes. Also, with checklists there's a written paper trail showing proof of documentation and accountability. With a basic framework you can look back on, it will be easier to pinpoint any issues in the event of a complaint. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Ellis, As a general rule students look up to their instructors but may be somewhat intimidated to call upon them if there is an issue. Instructors and administrators must be approachable and accessible to their students, this way they will feel comfortable approaching them. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Angelia, You are correct, anytime a person gives you their contact information this allows you access to call them ALSO the contract that they sign with the school enters the student into a business relationship. Cindy Bryant

Cindy Bryant

Discussion Comment

Catalog Information

Tanya, Welcome to the forum. School catalogs are the best reference for the school's admissions policy, loan programs, academic programs, career services and all things in between. Not only a student but as an employee it is very important to read and understand the catalog. Cindy Bryant

Cindy Bryant

Discussion Comment

Non-monetary Motivational Strategies

Susan, Verbal feedback can be a very powerful and motivating tool. Cindy Bryant

Cindy Bryant

Discussion Comment

Competitive Advantages

Susan, Hi! I am glad that the forum has served you well in your new position. Feel free to post any questions that you may have for your fellow FA peers in the forum. Cindy Bryant

Cindy Bryant

Discussion Comment

Separation of Duties Structure

Dirk, Thank you for bringing up a delicate subject, economically our sector has suffered which has called for cutbacks and downsizing. We do need to ensure that these double duties do not overlap on a compliance level. Cindy Bryant

Cindy Bryant

Discussion Comment

Catalog Information

Terrance, Hi! As a financial planner you are in a great position to educate students regarding their loans and the impact that these loans have on their ability to secure credit in the future. Carry on... Cindy Bryant

Cindy Bryant

Discussion Comment

Separation of Duties Structure

George, ...and career services assists the student in finding a job. Thanks for thinking this through! Cindy Bryant

End of Content