Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Carol, Having the student initial information serves as a protection for the individual and campus. It is a great tool but I have seen where students blindly initial items without fully understanding what they are signing. Cindy Bryant

Cindy Bryant

Discussion Comment

Catalog Information

Curtis, It is very common for titles to be intimidating. It takes some time to explain the course objectives and calm their fears. Thank you for reminding everyone how frightening the experience CAN BE for students. Cindy Bryant

Cindy Bryant

Discussion Comment

Non-monetary Motivational Strategies

Michael, The positive "vibe" is the key to success in any type of sales position. Negativity breeds negativity which impacts everyone it comes in contact with. Cindy Bryant

Cindy Bryant

Discussion Comment

Ethical Practices

Stephanie, You have valid points. Especially he point about fair vs. equal treatment. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Ruth Ann, When complaints follow a specific protocol the resolution is eminent. It may not be the resolution both parties are seeking but it brings the complaint to closure. Cindy Bryant

Cindy Bryant

Discussion Comment

Media Influence

Debra, A story about a graduate that gets a job and is able to support his family would not be news worthy in itself. But imagine this, 300 people graduate and get a job to take care of 300 families in a time when jobs are scarce and challenging to find. Keep providing the media information regarding every graduate and graduation success story. Cindy Bryant

Cindy Bryant

Discussion Comment

Misrepresentation

Ruben, By "saying anything to close the deal" indicates that the integrity of education has been compromised. An admissions representative are just a much a part of the educational process as the faculty. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Karen, I am very pleased that as a new employee you have found this course helpful. Another key statemenet that I would like to point out is "I do know this institution follows the letter of the law (Federal and State Regulations) to a T,..." You must have trust in your organization the same as students must trust you. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Molly, These are two solid processes that will help you avoid future problems with DNC. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Chrissy, Asking a student to contact the school personally generally makes the admissions representative nervous. In this situation they relinquish control of the situation. I will say this is a solid practice to avoi violating the DNC guidelines. Cindy Bryant

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