Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Misrepresentation

Lisa, You use the phrase 'car salesman' this is a disconcerting phrase that most educational institutions work very hard to avoid. Hopefully, the change in the regulatory environment will help with changing the way that others view admissions. Cindy Bryant

Cindy Bryant

Discussion Comment

Media Influence

Irene, Students should always have a voice in their education. If a student feels that they have been mislead or are not being treated fairly they should "stand up" and we as a sector should listen. I would hope that we have reached a poin that this is occurring behind the schools doors not in front of the medias camera. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

James, Absolutely valid, because now we are talking about FERPA and the students have a right to ask you not to call a certain number to protect said privacy. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Chad, Thank you for taking initiative to make a change in communication in your school. Cindy Bryant

Cindy Bryant

Discussion Comment

Misrepresentation

Judy, This is just one of many reasons that instructors add so much value to an organization. These are the types of things that you should be sharing with your supervisor searching for a solution. Cindy Bryant

Cindy Bryant

Discussion Comment

Compliant Culture

Judy, I totally understand your concern; we walk a very fine line with such individuals and ADA. People with disabilities have the need to and determination to be successful but not always the ability. Working with students who have disabilities is becoming more prevalent as we see veterans returning from the war with specific issues related to combat. This is new territory for most of us. There will ultimately come a time when the difficult conversation will need to be had with the student but due to the sensitivity of the subject matter I would recommend that an expert in… >>>

Cindy Bryant

Discussion Comment

Catalog Information

Deborah, It is always more comfortable to stay in familiar territory. I would encourage you to refer the students back to the catalog as often as possible. This builds the value of the catalog. Cindy Bryant

Cindy Bryant

Discussion Comment

Catalog Information

Justin, Scheduling and SAP is a tedious process that can keep you very busy. I always would consult the catalog regarding the SAP policy due to it's intricacies. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Amanda, This is worthy advice on resolving customer issues. Thank you for sharing your insight. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Judy, I agree, that as an adjunct it is difficult to stay abreast of all of the changes and issues on campus. I would encourage you to keep a calendar (in the event of a student complaint) with a designated day to follow up with the student to ensure that their issue has been addressed. Cindy Bryant

End of Content