Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Student Access to Course Materials

Ron, I think it is wonderful that instructional staff are involved in this process. This reduces the risk that materials will not be available. Cindy Bryant

Cindy Bryant

Discussion Comment

Non-monetary Motivational Strategies

Sherry, Respecting individuals is crucial to retaining employees. If a person feels devalued, you are right, their morale will suffer and this will translate into the classroom. Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Counseling

Bridgett, The annual graduation meeting is a great idea as long as Schools conduct this counseling shortly before the student graduates or drops below half-time enrollment this translates or no later than 30 days from the last date of attendance. Cindy Bryant

Cindy Bryant

Discussion Comment

Providing Disclosures

Anne, Thank you for participating in the forum discussions. You mentioned that you have 'lifetime placement assistance' and I have always been confused by this term. Does this mean during the student's lifetime or the institution's lifetime? What if the institution ceases to exist and the student needs assistance? Does the student have legal recourse? Just food for thought. Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Interviews

Samay, Yes, exit interviews must be conducted regardless of the reason that a student leaves the school. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Ellen, Great advice, you are right if a person is agitated they will resort to any means possible to resolve their issue. Cindy Bryant

Cindy Bryant

Discussion Comment

Ethical Practices

Donna, I agree with you about product knowledge, many times admissions will invite program directors and instructors to attend a meeting to share important information with the team. Also, class observations are very helpful. Cindy Bryant

Cindy Bryant

Discussion Comment

Misrepresentation

Andrew, Admissions scripts are a valuable tool that will keep everyone on track. This doesn't circumvent the student's questions and the representative must prepared to respond spontaneously. Cindy Bryant

Cindy Bryant

Discussion Comment

Ethical Practices

Don, I am not sure that it would be perceived as unethical but it would be unjust tot he other students. Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Interviews

Wesley, Thank you for your support of this approach. Exit interviews are necessary in order for the students to review and understand their rights and responsibilities. Colleges must attempt to reach the majority of the students to impact their own cohort default rates. Cindy Bryant

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