Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Student Complaints

Cheri, Welcome to the the forum. I once heard it said that it takes 10 satisfied customers (students) to undue the damages of one dissatisfied customer. Being proactive and forthcoming with complaint policies and processes helps minimize the damage BUT there will always be those that can not be satisfied. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Ron, Hi, computerized testing is the trend today, how would you handle a person who was intelligent but not computer literate? Cindy Bryant

Cindy Bryant

Discussion Comment

Ethical Practices

Bobby, Welcome to the forum, training your admissions team is critical but before that can be effective you must hire the right people. Hiring needs to the be the front line effort in an employee carrying forth a companies value premise to its students. Cindy Bryant

Cindy Bryant

Discussion Comment

Regulatory Influences on Performance

Valerie, Thank you for your valiant response. Your ethics are strong and make you an excellent role model and mentor to your students. Cindy Bryant

Cindy Bryant

Discussion Comment

Competitive Advantages

Valerie, You have an interesting approach, that would allow students to exercise their research methods. Your response tells me that you have the utmost confidence in your campus. Thank you. Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Counseling

David, Hi, as a faculty member you do not need to know all of the details but a basic understanding of who, what, when, where and why. Thanks Cindy Bryant

Cindy Bryant

Discussion Comment

Regulatory Influences on Performance

Donna, Hi, I am happy that you have seen the benefit in the new regulations and this course. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Tina, Hi, it is great that your campus is fully transparent and students completely understand the decisions that they are making. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Mardi, Welcome to the forum. How often are the current students made aware of these updates? Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Tiffany, Hi, An open door policy is one of the best approaches to resolving complaints. If a student feels that they are heard and possibly have a recourse many times they are satisfied. Cindy Bryant

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