Cindy Bryant

Melvin, Hi! This is usually the most practical person to resolve complaints however what role do you hold in assisting students with their concerns? Cindy Bryant

Tequila, You are a very quick learner-becoming familiar with your schools policies and procedures is the best way to avoid misrepresentation. Cindy Bryant

Kit, Hi! There is great article in the science daily that deals with stress and decision making. It spotlights that when people who are under stress and are making a difficult decision, they may pay more attention to the upsides of the alternatives they're considering and less to the downsides. The article is an outstanding read, I have provided the link-http://www.sciencedaily.com/releases/2012/02/120228114308.htm. Science Daily Cindy Bryant

Kit, Great question. If the student has not ask you to cease calling then you should continue to call about their absences. Personally, I would avoid conversation regarding their personal issues and direct them to student services. I would not advocate going around the regulation unless there was a serious concern for the student. Cindy Bryant

Adelaida, Hi! Do you feel that having students place their complaints in writing reduces or increases the amount of complaints that are received. Cindy Bryant

Adelaida, Thank you for sharing your school's exit process. A 'sign-off' sheet is a great way to ensure that students have everything in order for graduation. Cindy Bryant

Pamela, Hi! You have listed means of advertising that are used daily. In what way does one accreditation stand out from the others? Cindy Bryant

John, There are many programs that assist new employees with a better understanding of the policies and procedures. A great method is to provide new employees with a mentor to help them maneuver the daily challenges of their new surroundings. Cindy Bryant

Miso, The impact of the Program Integrity rules has been cumbersome but overall positive. The institutions that have not always practiced with integrity have been forced into compliance and those that have attempted to do the right thing have raised the bar even higher. Cindy Bryant

Jopha, Hi! If the student contacts you, you have up to 90 days to contact them, unless they tell you they are no longer interested. If they express to be removed then you must remove them. Cindy Bryant