Cindy Bryant

Brian, The intricacies stem from business being intertwined with academia. Even though career colleges are a business entity-historically academia is known to be rich in ethics, integrity and values. Paying a student for referrals (leads) goes against that philosophy. Cindy Bryant

Christina, While positive reinforcement is great-how would you handle negative situations that would not warrant positivism? Cindy Bryant

Erika, Uninvited media forces many schools to be introspective regarding their policies and procedures. This has set the stage for improvements in operations. Every school should be fully aware that the media is out there and ready to report even a minor indiscretion. Cindy Bryant

Crystal, Thank you for taking the initiative to further research your campus disclosures. This will help you with insight into your school's admissions practices. Cindy Bryant

Teri, Positive reinforcement truly goes a long way. It is hard to implement a fully functioning positive reinforcement program for employees and maintain consistency in REAL LIFE! But it is a great first step. It is well known that consistency is the key to effective change. Cindy Bryant

Samantha, Thank you for participating and sharing your thoughts in the forum. Cindy Bryant

Tom, Hi! I agree that education becomes the "front line." Admissions and education are definitely a team operation because admissions creates the expectation and then education must deliver meet or exceed those preset expectations. Admissions is unable to set the expectations with having product knowledge regarding the program. This is why it is so useful for everyone to understand the basic role of each department, especially when it comes to information. Cindy Bryant

Julie, Thank you for sharing your experiences from your previous position. My follow up question would be how did your team handle the elimination of the Safe Harbors? How did you handle the follow up? Cindy Bryant

Elizabeth, Following a prescribed protocol creates order. By doing so everyone is on the same page and understands the stages involved. What happens when a student deviates from the protocol or chain of command? Cindy Bryant

Ashley, Welcome to the forum. Advertising is critical in today's marketplace with so much competition. A large majority of consumers are visually stimulated and TV commercials create stimulation. Cindy Bryant