Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Student Complaints

Brandi, I strongly support the instructional team being the first level in resolving complaints. Many times complaints may extend beyond the scope of the classroom and faculty should always be encouraged to move the complaints to the appropriate level. I love the title Success Coach. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Chad, Hi. Thanks for sharing. Do you have any call policies that you can share that would be helpful for Eric? Cindy Bryant

Cindy Bryant

Discussion Comment

Misrepresentation

Marko, Thank you for sharing your time management strategies with the team. Blocking time to update yourself on policies and procedures is a great strategy. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Eric, Hi! Thanks for your participation in the forum. Forum participants would you care to share your calling policies with Eric? Cindy Bryant

Cindy Bryant

Discussion Comment

Compliant Culture

Christine, Transferability is a very important disclosure, how do you see the regulatory change as the most critical in creating a compliant culture in an organization? Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Christine, Thanks for your response. How does your institution track which students they are allowed (or not allowed) to call based on the Do-Not-Call regulations? Cindy Bryant

Cindy Bryant

Discussion Comment

Misrepresentation

Brendan, A mentoring program is a great way to go to help new employees acclimate to new systems. This way new employees have a "go to" person. Cindy Bryant

Cindy Bryant

Discussion Comment

Competitive Advantages

Amy, Competition always makes us better. It forces us to perform at a higher level through continuous improvement of our curriculum and systems. It is an advantage to be able to "proudly" talk about your campuses strengths. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Access to Course Materials

Brandi, Hi. Welcome to the forum. It is never comfortable to begin a class without all of your materials. I truly encourage you to learn more about how books are ordered to help solve the problem. Late materials reflect poorly on an institution. Cindy Bryant

Cindy Bryant

Discussion Comment

Limitations

Kimberly, Hi. Unfortunately, we do not have the luxury of complete understanding of why certain regulations are put into place. Many times regulations are vetted based on prior experiences that resulted in negative consequences for a school. Cindy Bryant

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