Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Misrepresentation

Larry, Hi! Welcome to the forum. Many schools have added "Mystery Shoppers" to their training initiatives. Mystery Shopping can be highly effective provided it is monitored closely. What I mean is that it must be monitored on both sides, shopper and school representative. Thank you for sharing your practices to avoid misrepresentation.

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Rachel, Yes, the school has an established a relationship with the student through the terms of the enrollment agreement which allows the school to contact the student as needed. Cindy Bryant

Cindy Bryant

Discussion Comment

Media Influence

Cedric, Interesting question about "checking the checker" you wouldn't think that the media has fact checkers but they do. The real issue with the media is societies need to hear information immediatley-which drives the media to report a story prematurely to get the scoop. Cindy Bryant

Cindy Bryant

Discussion Comment

Recruiting Actvities

Joshua, Absolutely correct. What is your opinion on recruiting activities that occur outside the school? Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Christopher, I too believe that most student issues are easily resolved at the level of origin. However it is very important to have a process in place in the event the issue escalates. Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Interviews

Pamela, Immediate feedback is an excellent training opportunity. Through feedback we can improve our techniques and actions. This is most useful in clinical settings. Cindy Bryant

Cindy Bryant

Discussion Comment

Media Influence

Samiya, Knowing that bad news travels fast and gets the most attention, what is the best way to draw attention to good news? Cindy Bryant

Cindy Bryant

Discussion Comment

Ethical Practices

Bethanie, You mentioned that an ethical practice for you are creating proper checks and balances. I found it interesting that you would list it as an ethical practice but as I reflected upon your response that creating an environment that discourages unethical practices is indeed an ethical practice. Cindy Bryant

Cindy Bryant

Discussion Comment

Catalog Information

Briana, Great point! All policies are revised, deleted or have some action taken at one point or another. Briana this is a good reminder for facuty and staff too. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Heather, Hi! I am sure that students provide information voluntarily. It would be unnerving if providing the information was contingent upon being admitted to school. Cindy Bryant

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