Caterina Caravello

Expectations with regards to salary, always need a third party proof source. I have made the expectation as an Admissions Director to my representatives to have this information available for prospective students to review and have the website available so that they can confirm themselves. We use the Bureau of labor statistics as our proof source.

I agree! It is important to ask the discovery questions and find out the level of interest, motivation and commitment that this person has to changing their life and helping them achieve that!

This is the correct response, you never want the student to hear you talking negatively about another program. Define the professional advantages of them attending your program, and encourage them to do their research and find out the best fit for them. We all believe that we have the best program, but it sometimes isnt the best fit for that student.

Dr. Jean,

I think that the culture leads us to believe that if it's not broken that we don't require the need to fix things. This may be true to some industries, but in the case of admissions I think that constant learning and the ability to adapt to regulation, warrants us to be poised to adapt to change, whether it is a constant or not. I was impressed with the great tips and information available to utilize in my position. I think we should never adapt to the same approach, which is why sometimes a fresh new representative can… >>>

I have been in the admissions field for about 4 years, and I am constantly learning new techniques as market conditions change. I think MaxKnowledge has been an excellent course geared to providing key training elements for admission representatives. There is always room for self improvement and I like to think of myself as a lifelong student of this position.