Catherine Sussman

Catherine Sussman

About me

Activity

Very interesting article, Dr. Norris. You have made some excellent points.  I agree that there seems to be some "class warfare" going on in the US.  It has been more prominently discussed in the media since the economic downturn in 2008. However, I would argue that job placement statistics--or statistics on those who continue to pursue higher degrees--are important considerations for students.  They should be assured that the degree they pursue, whether at a community college, university or career college, is leading toward greater economic benefit. I also believe online schools will have a greater impact in the future.

 

Our school is also involved in distance education.  I found your suggestions very helpful.  I especially like the idea of having faculty discuss common challenges.  I think this would be a great addition to our orientation video.

 

Our school is new and we are still working on procedures for retention.  The class was very helpful in defining the problem, giving some practical tips to solve the issue and allowing me to explore retention in depth.

I appreciated learning about how to build rapport with potential students.  The section on Principles of Global Listening is very relevant to the admissions officers.  We need to use listening skills to learn more about our students' environment before we can effectively guide them through the process.  Thank you for a great course!

 

This course is helpful in learning about compliant communications with students and potential students.  I found the information on compliant e mail messages to be especially enlightening. I also became aware of new federal guidelines on required disclosures.

Discussion Comment

I found the training course very helpful. In addition, I watched a free tutorial on Making Powerful Presentations (CO 103).  It was a good review for those who need to speak publicly about their institutions.  I recommend it.

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