Brian Jenkins

I learned that you can make people call you back by leaving a convincing voicemail!

I learned that you can never lose a student until you decide to quit!

I learned that putting a mirror in front of yourself during calls is a realistic and sensible thing to do!

Building rapport with customers is an important part of establishing trust and achieving successful results. Engaging with the 7 P's of communication can also enhance both the customer and representative experience leading to a successful result.