Barbara Goodrich

Voicemails should have a clear agenda and direction. 

It is important to discover obstacles in the start so nothing stops the close.

It is important to be prepared and engaging. 

Tone is incredibly important to communicating a message.

Mirroring is great skill to use. 

It is important to repeat and reaffirm. 

It is important to use active listening skills to communicate.

I appreciate the analysis of different methods of communication.