Brandi Coverson-Ridore

About me



Microblogging | Origin: EL110 | New comment by Brandi Coverson-Ridore

In a microblogging environment texting language is allowed.

Media Hosting and Sharing | Origin: EL110 | New comment by Brandi Coverson-Ridore

Consider activities to develop utilized in the traditional, face-to-face (F2F) classroom and discover ways to transform them into activities appropriate for the online environment.

Media Hosting and Sharing | Origin: EL110 | New comment by Brandi Coverson-Ridore

After utilizing the media, students should take a quiz to assess what they have learned. 

Managing the E-Learning Environment | Origin: EL102 | New comment by Brandi Coverson-Ridore

Some learners may find it difficult to develop informal relationships in an e-learning environment; therefore, it is important to monitor their participation levels. 

Engaging Learners | Origin: EL102 | New comment by Brandi Coverson-Ridore

You should seek feedback from students on a regular basis about how the course is progressing. 

Projecting Your Presence | Origin: EL102 | New comment by Brandi Coverson-Ridore

One of the most effective ways to begin building an e-learning community is to ask students to post a short biography of themselves. 

Course Delivery | Origin: EL102 | New comment by Brandi Coverson-Ridore

In an e-learning environment, learners have a higher sense of comfort and security when they are convinced that someone will be there to support them and make their learning experience a successful...

Additional Customer Service Insights | Origin: RT105 | New comment by Brandi Coverson-Ridore

Building a customer service strategy will raise the bar.

Preparing for Customer Service Success | Origin: RT105 | New comment by Brandi Coverson-Ridore

Be familiar with all your departments to make sure you are aware of what they are offering customers and their approach.

Creating Value for Your Customer | Origin: RT105 | New comment by Brandi Coverson-Ridore

Good custmer service is a plus for any company.