Karen Gemignani

To make the finance department and other departments more accessable when students are at school especially the first week or two of class. Having current students at orientation is also a good idea. New students will probably have a better comfort level after speaking with a current student.  

Open and closed ended questions are very important to the questioning process. Open ended questions prompt a person to provide thoughful and possibly embellish on the information he or she is giving.

Closed ended questions are used more for clarification or to end the conversation.