From this module, I have learned the importance of empathetic communication, active listening, and understanding the diverse needs of prospective students during the admissions process.
I intend to apply this knowledge by ensuring that every interaction with prospective students is personalized and thoughtful. I will actively listen to their concerns, ask relevant questions to better understand their needs, and provide clear and accurate information to help them make informed decisions. By doing so, I aim to enhance the overall experience for applicants and contribute to the positive reputation of our institution.
I'm eager to engage with my peers to exchange… >>>